Get in, get out, get paid is what a We Buy Any Car appointment is built to be: you arrive with your car and your documents, a Vehicle Acquisition Specialist confirms the car matches your online valuation, you accept the offer and the paperwork is done, and you leave with instant secure payment by check, wire, ACH or Zelle, all in about an hour. It starts with a free online valuation in about 60 seconds, and the appointment can be at a branch near you or at your home with our mobile buying service. This page walks through exactly what happens from the moment you book to the moment you are paid, so there are no surprises.
Before you arrive
Everything starts with the free online valuation. As soon as you have it you can choose a branch and a time online, or request a visit from our mobile buying service where it is available; you can also book by calling your local branch. You will receive an email confirmation, and your local Vehicle Acquisition Specialist will give you a courtesy call to answer questions and remind you what to bring. For most sellers that is the current registration, the title, and a valid photo ID for each owner named on the title. If a lender holds the title, bring a 10-day payoff letter or the lender's name, phone number and your account number. If you are selling on behalf of a relative, you will need a letter of authorization or power of attorney and identification for both of you. The full list for every situation is in what to bring to your appointment.
Get in: checking the car
Your specialist starts by confirming the car is the one you described: year, make, model, trim and mileage. They then look the car over inside and out, check under the hood, review the vehicle's history report and take a short test drive. This is the same standard check at every branch and every home visit, and you are welcome to walk around the car with them. The purpose is simple: the valuation was based on your description, and the offer is based on the car itself, so the two need to be reconciled. If you described the car accurately, this part is quick and the numbers are close.
Get out: the offer and the paperwork
With the check complete, you are given the offer and a clear explanation of anything that differs from your valuation, whether that is something found on the car or a shift in the market since you got the number. Then the decision is yours. If you want to think about it, you can; if you accept, the paperwork happens in the same visit. Your specialist handles the title transfer and the DMV documents, obtains the title from your lender if they hold it, and arranges the payoff of any loan directly with them. You sign, and the car is sold.
Get paid
Payment is issued at the appointment by the method you choose: a corporate check handed to you, a wire transfer, ACH, or Zelle to your linked bank account. If you had a loan, the lender is paid directly and you receive the balance; if the payoff was more than the car's value, you settle the difference at the appointment by certified check or card. The options are explained in how you are paid.
How long it takes
| Situation | What to expect |
|---|---|
Owner present, title in hand, no loan | The quickest visit. The check of the car, the offer, the paperwork and payment usually fit comfortably inside an hour. |
Loan or lease on the car | Allow a little longer for the payoff to be arranged with the lender. A 10-day payoff letter sent before the appointment saves the most time. |
Selling for someone else | Power of attorney and identification for both the owner and the seller are checked, which adds some time. |
Car described inaccurately online | More time is spent reconciling the valuation with the car. Describing damage and warning lights up front keeps the visit short. |
The same hour at your home
Where our mobile buying service operates, the appointment comes to you. A specialist visits your home or workplace at a time you choose, carries out the same check and test drive in your driveway, explains the offer, completes the paperwork and pays you there. Nothing about the process changes except the location. See selling your car at home for availability.