Question 1

How does it all work?

Accepted Answer

It's super easy! Just follow these two steps for an online valuation* or a 7 Day Offer*, when applicable: Tell us your car's mileage, year, make, model and condition Provide your contact details and instantly receive an online valuation or a 7 Day Offer and an email confirmation. If you are satisfied with the online valuation or 7 Day Offer for your car, you have two choices. You can simply schedule an appointment right away online to bring your car to the most convenient branch location, or request a visit from our mobile buying service, where available, so that we can inspect your car. Unlike other online car buying websites, we don't just email you an electronic guidebook estimate of used car values . We take into account the specific information about your car that you provided to us. The valuation or 7 Day Offer is completely free of charge and there is no obligation whatsoever to sell your car. Please keep in mind that online valuations and 7 Day Offers are subject to an on-site inspection for verification. A Branch Manager will greet you at your scheduled appointment and inspect the car. You will need to bring all documents, keys, etc. for the vehicle. If your online valuation or 7 Day Offer matches our on-site inspection and all of your paperwork is in order, we can issue you a check right away, if you decide to sell your car. The process usually takes less than an hour. If you have an outstanding loan balance, that's not a problem. We simply deduct the amount you owe from the selling price, less any fees, and if you have positive equity, we cut you a check for the remainder. If your vehicle is worth less than the pay-off, this is known as negative equity, and you will have to pay the difference to us by cashier's check or credit/debit card payment. Just remember to bring a current payoff letter from your financing company that shows the outstanding balance on your loan. We will verify the letter with the bank when you arrive. To learn more about our 7 Day Offer, please visit our Terms of Use . * Valuations are provided as an estimate for informational purposes only and do not constitute an offer from webuyanycar.com®, except where you are expressly made a conditional 7 Day Offer. Valuations are based on the limited information we collect from you online and market information about your vehicle (which, for some makes, models and years, can be limited). Therefore the valuation may be adjusted at our discretion at any time, including prior to or during our in-branch vehicle inspection. Additional fees (e.g. titling) may also apply. By selecting to receive a valuation or conditional 7 Day Offer, you agree to our Terms of Use .

Question 2

Is webuyanycar USA the same company as webuyanycar UK?

Accepted Answer

No. While both companies share the same brand name, the U.S. business is a completely separate legal entity from the UK business. The two operate under different ownership and management structures. The U.S. business is owned by CarGroup Holdings, LLC and headquartered in Springfield, Pennsylvania. The United Kingdom business is part of the Constellation Automotive Group. Because we are independent companies, the policies, valuations, and customer service offered by the UK business do not apply to our customers in the United States. For all U.S. inquiries, please visit webuyanycarusa.com.

Question 3

Why choose webuyanycar.com?

Accepted Answer

Buying cars is all we do — it's our specialty. Our business is solely focused on helping you sell your car fast, at a fair price, and in a hassle-free way. We've been in the motor vehicle business for over 60 years by providing our customers with an outstanding level of service and a fair value for their used car. By selling your car to us, you can avoid: Paying for costly advertisements to try to sell your car Waiting for strangers to visit your home to view the car and take a test drive The risk of your car sitting on the market for months while it drops in value Ongoing maintenance, tax, and insurance costs while you wait for buyers Using our worry-free service, you can sell your car in less than an hour and receive immediate payment.

Question 4

Can I sell a car on behalf of a company?

Accepted Answer

Yes, you can sell a car to us on behalf of a business or company. You will need to bring with you the following: - Your Picture ID - A letter signed by an authorized company representative that allows you to sell the vehicle - Two forms of identification showing the address of the business - The vehicle's registration card and title/current payoff letter

Question 5

Can I sell a car on behalf of a family member or friend?

Accepted Answer

Yes, you can. However, if you are selling a car on behalf of a relative or friend, we require that you also obtain a letter of authorization (i.e. Power of Attorney) from the registered owner of the vehicle. Payment and transaction details must match the owner’s name on the vehicle's title. We also require you to bring two forms of ID from the registered owner (one original photo ID and one proof of their address that is dated within the last three months) and two forms of ID from the person selling the vehicle on their behalf (one original photo ID and one proof of their address that is dated within the last three months) along with all other required vehicle documentation (e.g. registration card and title/current payoff letter, etc).

Question 6

Can I sell a deceased relatives car?

Accepted Answer

We purchase any car, so long as you have the correct documentation to comply with local laws and regulations, which vary by state. Your local branch is happy to advise what is required to complete the sale. We realize this can be an incredibly difficult and emotional time for our customers and our team is sensitive to making the process as fast and stress-free as possible. We have helped thousands of customers in difficult circumstances and our experience in navigating paperwork is second-to-none, giving our customers one less thing to worry about when a relative or loved one passes.

Question 7

Does We Buy Any Car buy cars customized with aftermarket parts?

Accepted Answer

Yes, we do buy cars customized with aftermarket parts. Like any car, we'll need to complete a no-obligation valuation before making an offer. Options for customizing vehicles are endless. Some upgrades add value while others can actually reduce the resale value of the vehicle because they limit the buyers interested in these customizations. We promise to be transparent with you about how we calculate a final valuation and our offer will always come with no obligation to sell. Some aftermarket parts such as brakes and other components that commonly need replacing should have little impact on value, as long as the vehicle functions correctly and still has the same appearance as when it was manufactured. Aftermarket upgrades that modify a vehicle's appearance or performance will have an impact on resale value. This could be positive or negative depending on the modification, parts used and quality of installation. We'll take these factors into account when making an offer to buy your modified car. If you have questions about modifications to your vehicle and how they might affect the valuation, feel free to contact your local branch for assistance. Find your nearest car buying center using the We Buy Any Car branch locator .

Question 8

I cannot find my car on your website

Accepted Answer

Our database contains information on US made cars and imported cars manufactured for the US since 1981. If you are unable to receive an online valuation from our website, simply email us at webcustomquote@webuyanycarusa.com with the following details: Year Make Model VIN (Vehicle Identification Number) Mileage Condition Your Location A webuyanycar.com® representative will contact you within 24 hours. Note: If you do not see an exact match for your car’s make and specific model on our website, we advise that you DO NOT choose the nearest model to it on the list but instead contact us via email or call your nearest branch location to obtain a valuation. Otherwise, we cannot guarantee that the value generated by our valuation system will be applied to your particular make & model when you bring it in for an on-site inspection.

Question 9

I have outstanding financing on my car. What do I need to do?

Accepted Answer

If you have outstanding finance on your vehicle, in almost all cases we can still buy it. We will need to obtain a 10-day pay-off letter from the lender confirming the amount needed to settle the outstanding finance. This can be done by simply calling your lender and asking for a 10-day dealer payoff be sent directly to us either by fax or email. We also need the full account number so we can handle the pay-off directly with the lender and receive the title. After appraising the vehicle and agreeing a price, we will deduct the purchase price from the finance pay-off. If your vehicle is worth more than the pay-off amount, we will provide you with a check for the positive equity. If your vehicle is worth less than the pay-off, this is known as negative equity, and you will have to pay the difference to us by cashier’s check or credit / debit card payment. In either case, we will pay the finance company directly. Note that payment from us will be received by your finance company within 3 to 4 business days, however it may take your finance company 5 to 10 business days before crediting the funds to your account.

Question 10

My car doesn't run.  Will you still buy it?

Accepted Answer

Yes, we buy any car running or not, however some locations cannot accommodate a tow truck. Please call us before towing in a vehicle. You can use our Branch Locator to obtain contact information. We Buy Any Car® will not pay for or reimburse a tow. In some cases, we may be able to visit your home to inspect your vehicle. You can request a visit from our mobile buying service on our website or call your local branch to see if we can provide this service. However, please be aware that we are not a junk car towing business. There are plenty of businesses that will come and remove your junk car for free and may even pay you a few dollars. Using a transparent condition assessment model, we can give you a fair market valuation for any car, in any condition, if you provide us with detailed and complete information on your vehicle. If you want to discuss the specific circumstances of your vehicle, please feel free to reach out to your local Branch Manager. Use our Branch Locator to obtain contact information.

Question 11

What do I need to bring with me if I choose to sell my car?

Accepted Answer

Here is what you need for your appointment in most circumstances: If you own the vehicle outright and each owner named on the title is present: Current and valid vehicle registration. The vehicle’s title. If your vehicle has an electronic title, don’t worry as we’ll work with the DMV to obtain a physical title. Valid ID for each owner listed on the title. We accept US Federal, State and territory issued photo IDs. We can also accept foreign passports and some foreign issued IDs. If in doubt, give us a call. If your vehicle is financed or leased: Current and valid vehicle registration. The vehicle’s title, if you received it when you registered your vehicle with your state agency. In some states, lenders hold titles for financed vehicles. If the lender retained the title, we’ll obtain it directly from the lender when processing the pay-off. If you have received and lost your title, please give us a call. Valid ID for each person on the registration. We accept US Federal, State and territory issued photo IDs. We can also accept foreign passports and some foreign issued IDs. If in doubt, give us a call. Payoff information from the lender. To save time, we prefer lenders to fax a 10 day pay-off letter before the appointment. Otherwise, bring the lender’s name, phone number and your account number. We can also help in many other situations: We buy thousands of cars each week and have experience handling many different situations. Give your local branch a call to discuss options and they will be happy to guide you on what documents you need. We are experienced and can help you in handling many different situations including: Owner cannot be present, and Power of Attorney is required to sell. Negative equity (when you owe more than the vehicle is worth). Vehicle documents are held in a maiden name. Divorce where vehicle is in joint names. Unable to find correct documents. Vehicle owner has passed away. Vehicle is owned by a company. Diplomatic title is held. If you have any questions we have not answered, use the We Buy Any Car Locations tool to find your local branch's phone number.

Question 12

What documents do I need if the name on the title differs from my state-issued photo identification?

Accepted Answer

The name on a vehicle’s title may differ from your state-issued photo identification for a variety of reasons. Depending on the circumstance, different documents will be required during your appointment: If the name change is due to marriage or divorce we need a marriage certificate or divorce decree. If the name change is due to anything else, we need the official name change documentation. (This can be a copy, we do not require the original) If title was printed in error without a suffix (i.e. “Sr.” or “III”) a state-issued photo identification card that matches the title is required or the title will need to be corrected to match the state-issued photo identification. We buy thousands of cars each week and have experience handling many different situations. Give your local branch a call to discuss options and they will be happy to guide you on what documents you need.

Question 13

What if I don’t have my vehicle registration card?

Accepted Answer

We prefer customers to provide the registration, but if you have the title and don’t have a loan, then we can buy the vehicle without it in most cases. If you have a loan or don’t have the title, then you’ll normally need to bring your current registration. We buy thousands of cars each week and are experienced in handling almost every situation. If you have any questions about the right documentation to bring, please call your local branch and they will be happy to help! You can find your local branch using our Branch Locator tool.

Question 14

What if the vehicle registration card is not in my name?

Accepted Answer

We can only purchase a vehicle from you if the vehicle registration card is in your name except under certain unique conditions outlined elsewhere in the FAQs where you may serve as a company representative or in an estate settlement situation.

Question 15

Can I just turn up at one of your branches?

Accepted Answer

Yes, you can show up at any one of our local branches , however you may need to wait for a scheduled appointment to be completed.

Question 16

Can I reschedule my appointment?

Accepted Answer

Yes. You can reschedule your appointment for a new time or branch location that is more convenient for you or request a visit from our mobile buying service. Please contact your local branch directly to reschedule your appointment or use the link from your appointment confirmation email to do it online, when available.

Question 17

How do I make an appointment?

Accepted Answer

After receiving your personalized online valuation* or 7 Day Offer*, you will immediately be able to schedule an appointment online for a time at a local branch that is convenient for you or request a visit from our mobile buying service. Once you've made an appointment, you will receive an email confirmation. Your local Branch Manager will also provide you with a courtesy call to answer any questions you may have and remind you of all the documentation required to sell your car.

Question 18

How long should my appointment take?

Accepted Answer

The selling process usually takes 60 minutes. If you have financing on the vehicle or are selling on behalf of another person, it can take longer but we will always work to keep the inconvenience to a minimum. During the appointment and to be fully transparent, you will be invited to join our trained Branch Manager while they inspect the vehicle. You should always join the Branch Manager for a short test drive of your car. After the inspection, we'll make you a firm, no-obligation offer, unless you already have a 7 Day Offer*. If you are satisfied with the amount of money we offer you for your car, we will need to complete paperwork so we can issue you a check for your car on the spot. For a 7 Day Offer, we will inspect the vehicle and your documentation to verify its completeness and accuracy. Please see our Terms of Use for more information.

Question 19

What do I need to bring with me to the appointment?

Accepted Answer

Here is what you need for your appointment in most circumstances: If you own the vehicle outright and each owner named on the title is present: Current and valid vehicle registration. The vehicle’s title. If your vehicle has an electronic title, don’t worry as we’ll work with the DMV to obtain a physical title. Valid ID for each owner listed on the title. We accept US Federal, State and territory issued photo IDs. We can also accept foreign passports and some foreign issued IDs. If in doubt, give us a call. If your vehicle is financed or leased: Current and valid vehicle registration. The vehicle’s title, if you received it when you registered your vehicle with your state agency. In some states, lenders hold titles for financed vehicles. If the lender retained the title, we’ll obtain it directly from the lender when processing the pay-off. If you have received and lost your title, please give us a call. Valid ID for each person on the registration. We accept US Federal, State and territory issued photo IDs. We can also accept foreign passports and some foreign issued IDs. If in doubt, give us a call. Payoff information from the lender. To save time, we prefer lenders to fax a 10 day pay-off letter before the appointment. Otherwise, bring the lender’s name, phone number and your account number. We can also help in many other situations: We buy thousands of cars each week and have experience handling many different situations. Give your local branch a call to discuss options and they will be happy to guide you on what documents you need. We are experienced and can help you in handling many different situations including: Owner cannot be present, and Power of Attorney is required to sell. Negative equity (when you owe more than the vehicle is worth). Vehicle documents are held in a maiden name. Divorce where vehicle is in joint names. Unable to find correct documents. Vehicle owner has passed away. Vehicle is owned by a company. Diplomatic title is held. If you have any questions we have not answered, use the We Buy Any Car Locations tool to find your local branch's phone number.

Question 20

What hours are you open and available for appointments?

Accepted Answer

Please check your specific branch for its operating hours by using the branch locator . For our mobile buying service, where available, please call your local branch for our hours of operation.

Question 21

Which branch is closest to me?

Accepted Answer

Use our branch locator to find the branch that is nearest to you. We will match your postal code with the database of our national network of branches and provide you with the location of your nearest branch. You can then schedule an appointment at a time, date and location that is convenient for you. Where available, you can use our mobile buying service if it is more convenient for you.

Question 22

Will you pick up my car?

Accepted Answer

As well as buying cars at our convenient local branches, We Buy Any Car® is pleased to offer a mobile buying service in select locations. Mobile buyers provide the same high level of service you expect with the convenience of selling your car, truck, or SUV from your home or office. Mobile buying service visits are provided at We Buy Any Car's discretion and may not be available in all areas. To request home pickup, reach out to our US call center at (484) 519-2539 from 8 AM to 8 PM ET Monday to Friday and 8 AM to 7 PM on Saturday. If you prefer, you can also speak to a buyer at your nearest location. Find your local branch by entering your ZIP code at www.webuyanycarusa.com/locations .

Question 23

Do I leave my car with you if I decide to sell?

Accepted Answer

Yes. Please remember to arrange for your return transportation as we are unable to offer drop-off service. However, we will be glad to help arrange transportation (i.e. ride sharing) for you if needed.

Question 24

Does webuyanycar.com have cars for sale?

Accepted Answer

webuyanycar.com does not have vehicles for sale at any our locations. If you are shopping for a used vehicle, we recommend checking out Carvana where you can buy your next vehicle 100% online. Click here to browse thousands of quality used vehicles.

Question 25

How do I get home after selling my car?

Accepted Answer

If you don't have a ride home from a friend or family member, we will be happy to help. Your Branch Manager will have a list of local transportation options. Using Uber or Lyft? On request, we can provide a voucher to pay for your ride up to the value of $20. You will need to have your own Uber or Lyft account. Ask us if you need any help arranging a ride home. You can find your nearest branch at www.webuyanycarusa.com/locations . Our friendly team is here to help in any way to make your car selling experience as seamless as possible. Please note that our team is not able to provide you with a ride home in their personal vehicle.

Question 26

What do I need to bring with me if I choose to sell my car?

Accepted Answer

Here is what you need for your appointment in most circumstances: If you own the vehicle outright and each owner named on the title is present: Current and valid vehicle registration. The vehicle’s title. If your vehicle has an electronic title, don’t worry as we’ll work with the DMV to obtain a physical title. Valid ID for each owner listed on the title. We accept US Federal, State and territory issued photo IDs. We can also accept foreign passports and some foreign issued IDs. If in doubt, give us a call. If your vehicle is financed or leased: Current and valid vehicle registration. The vehicle’s title, if you received it when you registered your vehicle with your state agency. In some states, lenders hold titles for financed vehicles. If the lender retained the title, we’ll obtain it directly from the lender when processing the pay-off. If you have received and lost your title, please give us a call. Valid ID for each person on the registration. We accept US Federal, State and territory issued photo IDs. We can also accept foreign passports and some foreign issued IDs. If in doubt, give us a call. Payoff information from the lender. To save time, we prefer lenders to fax a 10 day pay-off letter before the appointment. Otherwise, bring the lender’s name, phone number and your account number. We can also help in many other situations: We buy thousands of cars each week and have experience handling many different situations. Give your local branch a call to discuss options and they will be happy to guide you on what documents you need. We are experienced and can help you in handling many different situations including: Owner cannot be present, and Power of Attorney is required to sell. Negative equity (when you owe more than the vehicle is worth). Vehicle documents are held in a maiden name. Divorce where vehicle is in joint names. Unable to find correct documents. Vehicle owner has passed away. Vehicle is owned by a company. Diplomatic title is held. If you have any questions we have not answered, use the We Buy Any Car Locations tool to find your local branch's phone number.

Question 27

What will happen to my car after I sell it?

Accepted Answer

We have relationships throughout the automotive industry that enable us to place cars back into the market and maximize the amount that we can pay you. In circumstances where the vehicle is at the end of its life, it is disposed of responsibly according to federal regulations.

Question 28

Do you pay cash for cars?

Accepted Answer

For the security and safety of our customers and staff, we don't pay physical cash for cars . You'll receive a corporate check when selling your car drawn on Truist Bank that you can cash at one of over 3,000 locations with no holds or deposit immediately at your bank. Very few legitimate companies, even those who say they pay cash for cars, actually hand over cash when buying your car. They will give you a check or a future electronic bank transfer that may not arrive in your account for days.

Question 29

How will you pay me?

Accepted Answer

On selling your car, you will receive a corporate check which you can deposit at your bank or cash at almost 3,000 Truist Bank locations. We can offer ACH, wire transfer, or instant payment by Zelle. If you have any questions about payment, your local webuyanycar.com branch will be happy to help!

Question 30

I am not the owner of the vehicle. Will you deposit the money from the sale into my bank account?

Accepted Answer

No, we can only pay money to the legal owner of the vehicle. If you are acting as an agent on behalf of the owner, we will only make payment to the legal owner's designated bank account.

Question 31

I still owe money on my car loan. Will you still buy my car?

Accepted Answer

Yes, we will. We will arrange for the settlement of any outstanding balance on your car loan. You just need to provide us with a 10-day pay-off letter from your finance company detailing your outstanding loan amount. We will pay off the loan and deduct this amount from the money you are paid for selling your car. If your vehicle is worth more than the pay-off amount, we will provide you with a check for the positive equity. If your vehicle is worth less than the pay-off, this is known as negative equity, and you will have to pay the difference to us by cashier’s check or credit / debit card payment. In either case, we will pay the finance company directly. Note that payment from us will be received by your finance company within 3 to 4 business days, however it may take your finance company anywhere from 5 to 10 business days before crediting the funds to your account.

Question 32

What if I owe more than the car is worth?

Accepted Answer

If you owe more on your car loan than the value of the car, we will still be glad to buy your car. However, you will need to pay us the remainder of your outstanding loan balance by credit card or certified check when we purchase your car.

Question 33

When will I receive the money?

Accepted Answer

If your online valuation* or 7 Day Offer* matches our on-site inspection and your paperwork is complete, we’ll pay you immediately. You can choose from a range of convenient payment options: Corporate Check – deposit at your bank or cash at nearly 3,000 Truist Bank locations. Electronic Transfer – funds sent right away (a small fee applies). Zelle® – instant secure transfer to your bank account. For any payment questions, your local webuyanycar.com branch is happy to help.

Question 34

Can the online valuation or 7 Day Offer change?

Accepted Answer

Online valuations* and 7 Day Offers*, when applicable, are based on the information you enter on our website or provide to We Buy Any Car ® via other methods (e.g. phone call, text message, email, etc.) along with used car market pricing data. The more accurately you describe your vehicle and its condition, the more accurately we are able to provide a value for your car. For online valuations, we will make a firm purchase offer after an in-person inspection of the vehicle. For 7 Day Offers, webuyanycar.com , at its discretion, will make a conditional offer on your vehicle. The conditional offer is valid until midnight of the seventh calendar day following the day you are presented with the conditional offer in writing (“7 Day Offer”). The offer is conditioned upon all information disclosed being accurate, up-to-date, and complete and the odometer reading, upon physical inspection, being less than one thousand miles (1,000) higher than disclosed online. The conditional 7 Day Offer may only be redeemed at a webuyanycar.com ® location or mobile buying service area, where available, within one hundred (100) miles of the ZIP code provided to receive the conditional 7 Day Offer. If there are undisclosed items, your vehicle fails to meet the conditions set forth below, or the vehicle description set forth in the conditional 7 Day Offer does not match with the physical vehicle upon inspection, We Buy Any Car ® may adjust or rescind the conditional 7 Day Offer, at our discretion, at any time including prior to or during our physical vehicle inspection. The conditional 7 Day Offer will be null and void under certain conditions, including, but not limited to, (a) the vehicle odometer and/or engine has been replaced, (b) the vehicle has been involved in a reported accident, (c) the vehicle is not in the original equipment manufacturers (“OEM”) configuration and/or aftermarket modifications have been made, (d) the vehicle has been flooded, theft recovered, rebuilt, or branded salvage or lemon, (e) the vehicle has been used as a taxi, driving school vehicle, or for law enforcement purposes, (f) the vehicle is not registered to you and/or you do not have a valid and marketable title to the vehicle and all rights that are necessary to sell and transfer ownership. To learn more about online valuations and 7 Day Offers, please visit the relevant sections in our Terms of Use .

Question 35

Do you pay the amount given in the online valuation or 7 Day Offer?

Accepted Answer

Our online valuation* or 7 Day Offer* is based on the details you provide to us. We will verify that this information is complete and accurate upon an on-site inspection of your vehicle. If the disclosures you provide do not match our on-site inspection, we may need to adjust the online valuation or 7 Day Offer accordingly. For a 7 Day Offer, we may rescind the conditional offer. Please review our website terms of use for more details.

Question 36

Getting a valuation or 7 Day Offer

Accepted Answer

It's super easy! Just follow these two steps for an online valuation* or a 7 Day Offer*, when applicable: 1. Tell us your car’s mileage, year, make, model and condition 2. Provide your contact details and instantly receive an online valuation or a 7 Day Offer and an email confirmation. If you are satisfied with the online valuation or 7 Day Offer for your car, you have two choices. You can simply schedule an appointment right away online to bring your car to the most convenient branch location or request a visit from our mobile buying service, where available, so that we can inspect your car. Unlike other online car buying websites, we don’t just email you an electronic guidebook estimate of used car values . We take into account the specific information about your car that you provided to us. The valuation or 7 Day Offer is completely free of charge and there is no obligation whatsoever to sell your car. Please keep in mind that online valuations and 7 Day Offers are subject to an on-site inspection for verification. To learn more about our 7 Day Offer, please visit our Terms of Use . * Valuations are provided as an estimate for informational purposes only and do not constitute an offer from webuyanycar.com®, except where you are expressly made a conditional 7 Day Offer. Valuations are based on the limited information we collect from you online and market information about your vehicle (which, for some makes, models and years, can be limited).Therefore the valuation may be adjusted at our discretion at any time, including prior to or during our in-branch vehicle inspection. Additional fees(e.g. titling) may also apply. By selecting to receive a valuation or conditional 7 Day Offer, you agree to our Terms of Use .

Question 37

How do you calculate the value of my car?

Accepted Answer

We buy thousands of cars every week and have access to the most up-to-date used car market pricing information available. Our expert on-site vehicle inspectors take into account all the details you entered into our website and verify the accuracy of the information provided when you received your online valuation* or 7 Day Offer*.

Question 38

I cannot find my car on your website?

Accepted Answer

Our database contains information on US made cars and imported cars manufactured for the US since 1981. If you are unable to receive an online valuation* or 7 Day Offer*, when available, from our website, simply email us at webcustomquote@webuyanycarusa.com with the following details: Year Make Model VIN (Vehicle Identification Number) Mileage Condition Your Location A webuyanycar.com representative will contact you within 24 hours. Note: If you do not see an exact match for your car’s make and specific model on our website, we advise that you DO NOT choose the nearest model to it on the list but instead contact us via email or call your nearest branch location to obtain a valuation. Otherwise, we cannot guarantee that the value generated by our valuation system will be applied to your particular make & model when you bring it in for an on-site inspection.

Question 39

I received a valuation online a few months ago, is it still valid?

Accepted Answer

Used car valuations change on a daily basis in the open market and as a result there may be a considerable difference in your car’s value over the course of just a few months. In order to ensure that you receive an accurate valuation, we advise that you re-enter your car’s details into our online system or call your local branch so that the most up-to-date valuation information available can be used in calculating the fair value of your car.

Question 40

Is there a fee if I don’t sell my car to you?

Accepted Answer

No. There are no fees for your online valuation*, a 7 Day Offer*, when applicable, or on-site inspection if you choose not to sell your car. Also, bringing your car to one of our branches for inspection or having us visit you at home, when available, does not obligate you to sell.

Question 41

Is there a transaction fee?

Accepted Answer

We offer a no-obligation service. There are no fees for your online valuation*, a 7 Day Offer*, when available, or our on-site inspection if you choose not to sell your car. Also, bringing your car to one of our branches for inspection or using our mobile buying service, when available, does not obligate you to sell. We may charge a documentation fee (e.g. titling) if you sell your car to us. There is a 2.5% credit card processing fee if we require payment from you in cases where you owe more to a finance company than the car is worth, as we pay off your vehicle loan.

Question 42

Kelley Blue Book ® Says My Car is Worth More. Why?

Accepted Answer

Kelley Blue Book® (KBB) prices are often quoted by auto dealers. Be sure to check which price is being quoted as KBB used car valuations can differ greatly depending on whether a car is being quoted for retail sale, private sale or trade in. The other thing to keep in mind is that KBB does not buy cars and provides referrals to dealers that will try to sell you a car when purchasing yours. The dealer has control over the ultimate price paid to you after inspection of your vehicle. Also, the Kelley Blue Book car value may not fully take into account damage on your vehicle. A dealer may quote an attractive KBB price online or over the phone, but they will reduce that price drastically if there is any damage to the car not disclosed or accident history in an online "vehicle history check" report. Your online valuation* or 7 Day Offer* from webuyanycar.com® will be accurate if you properly describe your vehicle and declare all damage to and mechanical issues with your vehicle. We're confident that we provide you with a more realistic online valuation than Kelley Blue Book®. If you need any help assessing your vehicle's condition, please contact your local branch and we'll be happy to help you obtain a valuation for your car. Need proof that the KBB value might not be as accurate as you think? Check out KBB Instant Cash Offer . This is where KBB will give you a much better idea of your car's value and it will be much lower than what you might get if you're trading in against a shiny new car with a very high profit margin for the dealer. Hardly surprising when you remember that KBB make their money from selling leads (your information) to those very same dealers.

Question 43

What happens if I don't enter the full details of my car's condition?

Accepted Answer

Our online valuation* or 7 Day Offer* is based on the details you provide to us. We will verify that this information is complete and accurate upon an on-site inspection of your vehicle. If the disclosures you provide, including the vehicle condition, do not match our on-site inspection, we may need to adjust the online valuation or 7 Day Offer accordingly. For a 7 Day Offer, we may rescind the conditional offer. Please review our website terms of use for more details.

Question 44

How do I unsubscribe from emails?

Accepted Answer

You may opt-out of our delivery of marketing emails to you by clicking on the opt-out option provided in emails received from us. The "unsubscribe" link is generally located in two locations per email - one in the upper left side and one along the bottom of the email template. Clicking on either one will direct you to our unsubscribe page on our website where you will be prompted to enter your email address. After submitting your email address, you will receive a confirmation message on your screen letting you know you have been unsubscribed successfully. If you have requested multiple valuations using various emails, you will only be unsubscribed from the email in which you originally clicked the "unsubscribe" button from. You may also opt-out of marketing emails from webuyanycar.com USA by emailing us at questions@webuyanycarusa.com . Please note that we are not affiliated with webuyanycar.com in the UK and have no control over emails sent from them to you.

Question 45

How secure is your website?

Accepted Answer

We use industry-standard Secure Socket Layer (SSL) data security technology which ensures that data sent between your computer and the webuyanycar.com&reg; website cannot be read by others while it is being transferred over the internet. This is the same technology that is used worldwide by banking and credit card processing websites in handling their web transactions. You can find out more about SSL security and site certificates by visiting GlobalSign.

Question 46

I cannot find my car on your website!

Accepted Answer

Our database contains information on most US-made cars and imported cars manufactured for the US since 1981. If you are unable to receive an online valuation* or 7 Day Offer*, when available, from our website, simply email us at webcustomquote@webuyanycarusa.com with the following details: Make Model Year Mileage Condition Vehicle Identification Number (VIN) A webuyanycar.com® representative will contact you within 24 hours. Please note that if you do not see an exact match for your car’s make and specific model on our website, we advise that you DO NOT choose the nearest model to it on the list, but instead contact us via email to obtain an accurate valuation. Otherwise, we cannot guarantee that the value generated by our valuation system will be applied to your particular make & model when you bring it in for an on-site appraisal.

Question 47

I have not received my valuation or 7 Day Offer email!

Accepted Answer

Online valuation* and 7 Day Offer* emails usually arrive within seconds but can take up to 20 minutes under certain circumstances. If you have not received your email within 30 minutes, you may want to check the spam or junk mail folder of your email program as it may have been mistakenly directed there, or you may have entered your email address incorrectly on the website. Some spam filters also divert email to a 'Deleted Items' folder, which is also worth checking. 'Spam' filters are designed to stop junk email from arriving in your inbox but may occasionally block legitimate email in error. Your email software should allow you to mark webuyanycar.com® as a trusted sender for future messages you receive from us. If you still have not received an email after checking the information provided above, please call your local branch using our Branch Locator and we'll be glad to assist you.

Question 48

Who do I contact if I am not satisfied with the service?

Accepted Answer

Our goal is to provide you with a great customer experience while selling your car in a fast and convenient way and we want you to be satisfied with the entire process. Please let us know if you are not satisfied with any portion of our service or website. We appreciate your feedback and we want to know what we can do to earn your satisfaction by having you contact a member of our customer service team at customerfeedback@webuyanycarusa.com .

Question 49

Why do you need my email address and telephone number?

Accepted Answer

We need your email address so that we can send your car's online valuation to you, and your telephone number so we may call to confirm your in-person appointment or if we require further details about your car. Refer to our Privacy Policy for full disclosure.

Question 50

My car is not listed on your site. How much is it worth?

Accepted Answer

Our database contains information on US made cars and imported cars manufactured for the US since 1981. If you are unable to receive an online valuation* or 7 Day Offer*, when available, from our website, simply email us at webcustomquote@webuyanycarusa.com with the following details: Year Make Model VIN (Vehicle Identification Number) Mileage Condition Your Location A webuyanycar.com representative will contact you within 24 hours. Note: If you do not see an exact match for your car’s make and specific model on our website, we advise that you DO NOT choose the nearest model to it on the list but instead contact us via email or call your nearest branch location to obtain a valuation. Otherwise, we cannot guarantee that the value generated by our valuation system will be applied to your particular make & model when you bring it in for an on-site inspection.

Question 51

How do I sell my car in Alabama?

Accepted Answer

How to Sell Your Car in Alabama There are several ways to sell your car in Alabama. You can sell it privately, trade it in, sell to a dealer, junk it, or donate the car. Services like webuyanycar.com make the process simple and fast. If you’re ready to sell, click here to get your instant valuation. Documents Required when Selling a Vehicle You Own Outright Vehicle Title Bill of Sale Odometer Disclosure (required for vehicles under 10 years old) If You Are Selling a Financed Vehicle, You Will Also Need: Odometer Disclosure Bill of Sale Junking Your Car? You’ll Need: Vehicle Title Bill of Sale Junk Receipt (if issued by salvage yard) Special Circumstances and Forms Power of Attorney (Form MVT 5-13) : If someone else is selling the car for you. Application for Replacement Title (Form MVT 12-1) : If the title is lost or damaged. Understanding Alabama’s vehicle selling requirements helps ensure a clean, legal transfer. Click here to start your free valuation today.

Question 52

How do I sell my car in Alaska?

Accepted Answer

How to Sell Your Car in Alaska Alaskans can sell their car through various methods including private sale, trade-in, or online car buyers like webuyanycar.com. Want to sell fast? Click here to get your free car valuation today. Documents Required when Selling a Vehicle You Own Outright Vehicle Title Bill of Sale Odometer Disclosure (for vehicles under 10 years old) If You Are Selling a Financed Vehicle, You Will Also Need: Lien Release from the bank/lender Bill of Sale Junking Your Car? You’ll Need: Title or Salvage Certificate Bill of Sale Special Circumstances and Forms Power of Attorney (Form 847) Application for Duplicate Title (Form 809) Make sure the title is in your name before selling. Avoid surprises—start with a free online valuation from webuyanycar.com . Disclaimer: This information is provided for general guidance only and may not reflect the most recent changes in state laws or DMV policies. Requirements can vary by location and situation. Always verify the latest rules and procedures with your local Department of Motor Vehicles (DMV) or appropriate state agency before completing any vehicle sale or title transfer.

Question 53

How do I sell my car in Arizona?

Accepted Answer

How to Sell Your Car in Arizona There are several ways to sell your car in Arizona. You can sell it privately, trade it in, sell to a dealer, junk it, or donate the car. Specialized car-buying services like webuyanycar.com simplify the process, making it fast and easy. Click here Documents Required when Selling a Vehicle You Own Outright The Car’s Title Valid Identification Odometer Disclosure Statement (required for vehicles less than 10 years old) Arizona Bill of Sale ( Form 48-2004 ) If You Are Selling a Financed Vehicle, You Will Also Need: Lienholder’s Release Valid Identification Odometer Disclosure Statement Arizona Bill of Sale ( Form 48-2004 ) Arizona does not require annual vehicle inspections, but emissions testing may be required in regions like Phoenix and Tucson. Check with your local DMV for details. Junking Your Car? You’ll Need: Junk Receipt The Car’s Title Arizona Bill of Sale ( Form 48-2004 ) Special Circumstances and Forms In most sales, the title and odometer statement are sufficient. However, additional forms may be needed for special circumstances: Power of Attorney ( Form 48-1001 ) : If someone else is completing the sale on your behalf. Application for Duplicate Title ( Form 96-0236 ) : If your title is lost or damaged. To make selling even simpler, webuyanycar.com offers a hassle-free way to get cash for your car. Click here

Question 54

How do I sell my car in Arkansas?

Accepted Answer

How to Sell Your Car in Arkansas There are a few ways to sell your car in Arkansas—private party, dealership trade-in, or a convenient online buyer like webuyanycar.com. Click here to see your car’s value instantly. Documents Required when Selling a Vehicle You Own Outright Vehicle Title Bill of Sale ( AR Bill of Sale Form ) Odometer Disclosure (for vehicles under 10 years old) If You Are Selling a Financed Vehicle, You Will Also Need: Signed Lien Release Title Bill of Sale Junking Your Car? You’ll Need: Junk Receipt from Salvage Buyer Vehicle Title Special Circumstances and Forms Power of Attorney (Form 10-313) Application for Duplicate Title Arkansas requires all sellers to sign the title and provide a bill of sale. Get started here . Disclaimer: This information is provided for general guidance only and may not reflect the most recent changes in state laws or DMV policies. Requirements can vary by location and situation. Always verify the latest rules and procedures with your local Department of Motor Vehicles (DMV) or appropriate state agency before completing any vehicle sale or title transfer.

Question 55

How do I sell my car in California?

Accepted Answer

There are several ways to sell your car in California. You can sell it privately, trade it in, sell to a dealer, junk it, or donate the car. Specialized car-buying services like webuyanycar.com simplify the process, making it fast and easy. Click here to find out how much your car is worth. While situations may vary, here are common documents you may need when selling your car in California. Documents Required When Selling a Vehicle You Own Outright The car’s title A smog certification (if required) Release of liability form Bill of sale If You Are Selling a Financed Vehicle You Will Need: Lienholder’s release The car’s title A smog certification (if required) Release of liability form Bill of sale Smog certifications are generally required if the vehicle is older than eight years. Exemptions include EVs (Electric Vehicles), vehicles manufactured prior to 1975, and vehicles over 14,000 pounds. For full information, visit California DMV Smog Inspections . You can read more about California’s title and transfer process here . If You Are Junking the Car, You Will Need: Junk receipt The car’s title Release of liability form Bill of sale Forms You May Need in Special Circumstances For the majority of car sales, the NRL and smog certification are sufficient. However, some situations call for extra documentation. If any of the following circumstances apply to you, complete the corresponding forms: Commercial vehicles: Form REG-4008 Family member transfers: Form REG-256 Error on your car title: Form REG-101 Cars with lienholders: Form REG-166 Missing license plate or sticker: Form REG-156 Missing title: Form REG-227 By gathering the necessary documents, you’ll ensure a smooth transfer and avoid future legal or financial complications. Whether you decide to sell privately or through a dealership, understanding the process will help you navigate selling your car in California with ease. To make selling even simpler, webuyanycar.com offers a hassle-free way to get cash for your car. Click here to get started and see how much your car is worth!

Question 56

How do I sell my car in Colorado?

Accepted Answer

How to Sell Your Car in Colorado Whether you're selling privately, trading in, or using a service like webuyanycar.com, selling your car in Colorado starts with paperwork. Click here for an instant valuation. Documents Required when Selling a Vehicle You Own Outright Vehicle Title (must be signed by seller) Bill of Sale Odometer Disclosure Statement Emission Test Certificate (if required in your county) If You Are Selling a Financed Vehicle, You Will Also Need: Loan Payoff Letter Junking Your Car? You’ll Need: Vehicle Title Proof of Transfer to Junkyard Special Circumstances and Forms Power of Attorney (DR 2175) Duplicate Title Application (DR 2539A) To make selling even easier, webuyanycar.com offers a hassle-free way to sell your car. Our team of experts are here to assist you through the entire process. Click here to get started and see how much your car is worth! Disclaimer: This information is provided for general guidance only and may not reflect the most recent changes in state laws or DMV policies. Requirements can vary by location and situation. Always verify the latest rules and procedures with your local Department of Motor Vehicles (DMV) or appropriate state agency before completing any vehicle sale or title transfer.

Question 57

How do I sell my car in Connecticut?

Accepted Answer

How to Sell Your Car in Connecticut To sell a car in Connecticut, start with a valid title and bill of sale. Whether you sell it yourself or through a service like webuyanycar.com, start here for an instant quote. Documents Required when Selling a Vehicle You Own Outright Connecticut Certificate of Title Bill of Sale Odometer Disclosure (under 10 years old) If You Are Selling a Financed Vehicle, You Will Also Need: Lien Release from lender Signed Title Junking Your Car? You’ll Need: Title Bill of Sale Proof of Junk Transfer Special Circumstances and Forms Power of Attorney (Form A-83) Duplicate Title Application CT sellers must also notify the DMV of transfer of ownership. Click here to complete your sale with no hassle. Disclaimer: This information is provided for general guidance only and may not reflect the most recent changes in state laws or DMV policies. Requirements can vary by location and situation. Always verify the latest rules and procedures with your local Department of Motor Vehicles (DMV) or appropriate state agency before completing any vehicle sale or title transfer.

Question 58

How do I sell my car in Delaware?

Accepted Answer

How to Sell Your Car in Delaware Delaware residents have several options for selling a car: privately, through a trade-in, or using a hassle-free service like webuyanycar.com. Click here to get a fast valuation and start selling. Documents Required when Selling a Vehicle You Own Outright Delaware Certificate of Title Bill of Sale Odometer Disclosure (vehicles under 10 years old) If You Are Selling a Financed Vehicle, You Will Also Need: Lien Release Title signed by all parties Junking Your Car? You’ll Need: Vehicle Title Bill of Sale or Salvage Certificate Special Circumstances and Forms Power of Attorney (Form MV386) Duplicate Title Application (Form MV213) After the sale, notify the DMV and remove the license plates. Get started with your valuation now . Disclaimer: This information is provided for general guidance only and may not reflect the most recent changes in state laws or DMV policies. Requirements can vary by location and situation. Always verify the latest rules and procedures with your local Department of Motor Vehicles (DMV) or appropriate state agency before completing any vehicle sale or title transfer.

Question 59

How do I sell my car in Florida?

Accepted Answer

How to Sell Your Car in Florida There are several ways to sell your car in Florida. You can choose to sell privately, trade it in, sell to a dealer, junk it, or even donate the car. Specialized car-buying services like webuyanycar.com can make the process quick and easy. If you’re ready to sell, click here to find out how much your car is worth. Documents Required when Selling a Vehicle You Own Outright The Car’s Title Odometer Disclosure Statement (required for vehicles less than 10 years old) Bill of Sale Notice of Sale ( Form HSMV 82050 ) If You Are Selling a Financed Vehicle, You Will Also Need: Lienholder’s Release Odometer Disclosure Statement Bill of Sale Notice of Sale ( Form HSMV 82050 ) In most Florida counties, you’ll need to provide an emissions inspection if the vehicle’s registration is expired or due for renewal, particularly in certain high-traffic areas. Check with your local tax collector’s office for specific requirements. Junking Your Car? You’ll Need: Junk Receipt The Car’s Title Bill of Sale Notice of Sale ( Form HSMV 82050 ) Special Circumstances and Forms For most private car sales, the title, bill of sale, and notice of sale are typically sufficient. However, if you’re dealing with special circumstances, you may need additional forms: Power of Attorney ( Form HSMV 82053 ): If someone else is handling the sale on your behalf. Application for Duplicate Title (F Form HSMV 82101 ): If your title is lost or damaged. Affidavit of Heirship ( Form HSMV 82040 ): If the car belonged to a deceased family member. Gathering the right documents helps you avoid any future legal or financial issues. Whether you’re selling privately or to a dealer, understanding the requirements can make the process smoother when selling your car in Florida. To make selling even easier, webuyanycar.com offers a simple and straightforward way to get cash for your car. Click here to get an instant valuation and start the process!

Question 60

How do I sell my car in Georgia?

Accepted Answer

Selling Your Car in Georgia We have multiple locations in Georgia that will be happy to guide you on the paperwork needed to sell your car. Click here to view our Georgia locations. While situations may vary, here are the common documents you’ll need when selling your car in Georgia: Documents Required When Selling a Vehicle You Own Outright The Car’s Title Odometer Disclosure Statement (required for vehicles less than 10 years old) Bill of Sale Release of Liability Form (optional but recommended) If You Are Selling a Financed Vehicle, You Will Also Need: Lienholder’s Release The Car’s Title Odometer Disclosure Statement Bill of Sale Release of Liability Form While Georgia doesn't require emissions testing in all counties, you may need an emissions inspection certificate if you live in the Atlanta metro area or certain other counties. Vehicles exempt from this requirement include electric vehicles, diesel vehicles, and vehicles older than 25 years. You can visit the Georgia Clean Air Force website to check if your car requires testing. Junking Your Car? You’ll Need: Junk Receipt The Car’s Title Bill of Sale Release of Liability Form Special Circumstances and Forms For most private car sales, the title, bill of sale, and odometer disclosure will suffice. However, if you find yourself in a unique situation, you may need additional forms: Power of Attorney: If someone else is completing the sale on your behalf. Affidavit of Inheritance: If the car belonged to a deceased family member. Application for Replacement Title ( Form MV-1 ): If your car title is lost or damaged. Gathering the right documents ensures a smooth sale and helps you avoid legal issues later on. Whether you sell your car privately or through a dealership, knowing the process will help you navigate selling your car in Georgia with ease. To make selling even easier, webuyanycar.com offers a hassle-free way to sell your car. Our team of experts are here to assist you through the entire process. Click here to get started and see how much your car is worth!

Question 61

How do I sell my car in Hawaii?

Accepted Answer

How to Sell Your Car in Hawaii In Hawaii, you can sell your vehicle through private listings, trade-ins, or via services like webuyanycar.com. Start with an instant valuation here . Documents Required when Selling a Vehicle You Own Outright Hawaii Certificate of Title Bill of Sale- Required for private sales; Dealers/Car Buying Services provide this. Odometer Disclosure Statement- Required for private sales; Dealers/Car Buying Services provide this. Current Registration If You Are Selling a Financed Vehicle, You Will Also Need: Loan Payoff Letter Current Registration Junking Your Car? You’ll Need: Title Proof of Salvage Transfer Special Circumstances and Forms Power of Attorney Application for Duplicate Title Lien Release Letter Remove plates and notify your local motor vehicle office after the sale. Begin with a free car valuation . Disclaimer: This information is provided for general guidance only and may not reflect the most recent changes in state laws or DMV policies. Requirements can vary by location and situation. Always verify the latest rules and procedures with your local Department of Motor Vehicles (DMV) or appropriate state agency before completing any vehicle sale or title transfer.

Question 62

How do I sell my car in Idaho?

Accepted Answer

How to Sell Your Car in Idaho Whether selling to a dealer, privately, or online, the process in Idaho starts with a title and ends with cash in your hand. Click here to see your car’s value instantly. Documents Required when Selling a Vehicle You Own Outright Idaho Certificate of Title Bill of Sale- Required for private sales; Dealers/Car Buying Services provide this. Odometer Disclosure (vehicles < 10 years old)- Required for private sales; Dealers/Car Buying Services provide this. If You Are Selling a Financed Vehicle, You Will Also Need: Loan Payoff Letter Current Registration Junking Your Car? You’ll Need: Title or Salvage Certificate Bill of Sale Special Circumstances and Forms Power of Attorney (Form ITD 3403) Duplicate Title Application (Form ITD 3367) Lien Release Letter All sales must be reported to the Idaho DMV. Start here for a fast sale. Do not leave your plates on the vehicle. Keep them to use on another car or return to the DMV. Disclaimer: This information is provided for general guidance only and may not reflect the most recent changes in state laws or DMV policies. Requirements can vary by location and situation. Always verify the latest rules and procedures with your local Department of Motor Vehicles (DMV) or appropriate state agency before completing any vehicle sale or title transfer.

Question 63

How do I sell my car in Illinois?

Accepted Answer

How to Sell Your Car in Illinois Illinois drivers can sell their car in person or online. Services like webuyanycar.com offer an easy option. Click here to get your free car valuation. Documents Required when Selling a Vehicle You Own Outright Illinois Certificate of Title Bill of Sale- Required for private sales; Dealers/Car Buying Services provide this. Odometer Disclosure (required under 10 years)- Required for private sales; Dealers/Car Buying Services provide this. Seller’s Report of Sale (Form VSD 703) If You Are Selling a Financed Vehicle, You Will Also Need: Loan Payoff Letter Current Registration Junking Your Car? You’ll Need: Salvage Title or Regular Title Junk Certificate Special Circumstances and Forms Power of Attorney (Form VSD 284) Duplicate Title Application (Form VSD 393) Don’t forget to remove your plates and file Form VSD 703. Get started today . Disclaimer: This information is provided for general guidance only and may not reflect the most recent changes in state laws or DMV policies. Requirements can vary by location and situation. Always verify the latest rules and procedures with your local Department of Motor Vehicles (DMV) or appropriate state agency before completing any vehicle sale or title transfer.

Question 64

How do I sell my car in Indiana?

Accepted Answer

How to Sell Your Car in Indiana There are several ways to sell your car in Indiana. You can sell it privately, trade it in, sell to a dealer, junk it, or donate the car. Specialized car-buying services like webuyanycar.com simplify the process, making it fast and easy. Click here to find out how much your car is worth. Documents Required when Selling a Vehicle You Own Outright The Car’s Title Valid Registration Odometer Disclosure Statement (required for vehicles less than 10 years old) Indiana Bill of Sale ( Form 44237 ) If You Are Selling a Financed Vehicle, You Will Also Need: Lienholder’s Release Valid Registration Loan Payoff Odometer Disclosure Statement Indiana Bill of Sale ( Form 44237 ) Indiana does not require annual vehicle inspections, but ensure your car’s registration is up to date before selling. Check with your local BMV office for details. Junking Your Car? You’ll Need: Junk Receipt The Car’s Title Indiana Bill of Sale ( Form 44237 ) Special Circumstances and Forms In most sales, the title and odometer statement are sufficient. However, additional forms may be needed for special circumstances: Power of Attorney (Form 1940): If someone else is completing the sale on your behalf. Application for Duplicate Title (Form 37904): If your title is lost or damaged. To make selling even simpler, webuyanycar.com offers a hassle-free way to get cash for your car. Click here to get started and see how much your car is worth!

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